Terms of Service

1. Website Purpose

The Website provides information about PilotPin's B2B lead-generation, outbound prospecting, and sales-development services.

Information provided on the Website is for general informational purposes and does not constitute a guarantee of business, sales, revenue, leads, meetings, or other commercial results.

2. Our Services

Depending on the engagement, PilotPin may provide services including:

• ICP and market research
• Target-account research
• Decision-maker identification
• Prospect identification and qualification
• Contact research and verification
• Outbound messaging
• Personalized outreach
• Outreach campaign management
• Response handling
• Lead qualification
• Appointment setting
• CRM updates
• Campaign reporting

Specific services, deliverables, timelines, fees, and responsibilities will be established separately between PilotPin and each client.

3. No Guaranteed Results

Sales and business-development outcomes depend on many factors, including market conditions, product-market fit, pricing, offer, target market, messaging, sales cycle, and the client's own sales process.

Accordingly, unless expressly agreed in a separate written client agreement, PilotPin does not guarantee any specific number of leads, responses, meetings, customers, revenue, or return on investment.

4. Client Agreements

Use of this Website does not by itself create a client relationship between PilotPin and a Website visitor.

Any paid engagement or professional services relationship will be governed by a separate written agreement that may specify the applicable services, scope, fees, payment terms, responsibilities, confidentiality obligations, and other terms.

5. Website Content

We make reasonable efforts to keep information on the Website accurate and current. However, we do not guarantee that all information will always be complete, accurate, or current.

We may modify, update, or remove Website content at any time.

6. Intellectual Property

Unless otherwise stated, the Website and its original content, including text, graphics, branding, design, logos, and other materials, are owned by or licensed to PilotPin.

You may view and use the Website for its intended business and informational purposes. You may not reproduce, distribute, modify, or commercially exploit Website content without appropriate permission.

7. Prohibited Use

You agree not to:

• Use the Website for unlawful purposes
• Attempt to gain unauthorized access to the Website or its systems
• Interfere with the Website's operation or security
• Introduce malicious software or code
• Copy or reproduce substantial portions of the Website without permission
• Misrepresent your identity or relationship with PilotPin

8. Third-Party Services and Links

The Website may contain links to third-party websites or use third-party services.

PilotPin is not responsible for the content, security, availability, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

9. Disclaimer

To the extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

10. Limitation of Liability

To the extent permitted by applicable law, PilotPin will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date.

12. Governing Law

These Terms will be governed by the laws applicable to PilotPin and the jurisdiction specified in any applicable written agreement between PilotPin and its clients.

13. Contact

Questions regarding these Terms may be directed to:

PilotPin